A Backup Buddy user is any user that can accept or deny an opening created by a scheduler.
A Backup Buddy scheduler is a user that can log in to Backup Buddy to manage users, departments, locations, and openings.
Avoidance of lost revenue
If replacements providers are unable to be found patients may not be admitted (regulation and legal)
Improve patient satisfaction by maintaining optimal staffing level
Identify staffing issue trends and adjust labor pool accordingly (recruitment)
Reduces employee stress from understaffing